Cookie Policy

Last updated: 29 May 2026

1. Introduction

This Cookie Policy explains how Gas Certify Ltd uses cookies and similar technologies on our website.

This policy applies to:

www.gascertify.com

It may also apply to our booking pages, HomeCare Club area, landing pages, forms, and online customer tools.

By using our website, you may be asked to accept, reject, or manage cookies depending on the type of cookie being used.

2. Who We Are

Gas Certify Ltd
Company number: 15507668
Registered office: 174 South Ealing Road, London, England, W5 4QL
Website: www.gascertify.com
Email: info@ascertify.com
Telephone: 020 8037 6391

3. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites remember information about your visit, such as your preferences, login status, basket, booking progress, or how you use the website.

Cookies may be set by us or by third-party services we use.

Similar technologies may include:

• Tracking pixels
• Local storage
• Session storage
• Tags
• Scripts
• Device identifiers
• Analytics tools

For simplicity, this policy refers to these technologies as “cookies”.

4. Why We Use Cookies

We may use cookies to:

• Make the website work properly
• Keep the website secure
• Remember your cookie preferences
• Support booking forms and checkout
• Remember items or services selected during booking
• Support login and account access
• Improve website performance
• Understand how visitors use the website
• Improve user experience
• Measure marketing performance
• Show relevant advertising or retargeting, where enabled

5. Types of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are required for the website to work.

They may be used for:

• Website security
• Page loading
• Login sessions
• Booking flow
• Checkout
• Basket or selected service information
• Cookie preference storage
• Fraud prevention
• Form submission

These cookies do not require consent because they are necessary to provide the website or service you request.

If you block these cookies, parts of the website may not work properly.

5.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website.

They may collect information such as:

• Pages visited
• Time spent on pages
• Clicks
• Traffic sources
• Device type
• Browser type
• Error messages
• Popular services or pages

We use this information to improve the website, booking flow, services, and customer experience.

Analytics cookies are only used where consent is required and has been given.

5.3 Functional Cookies

Functional cookies help the website remember choices you make.

They may be used for:

• Remembering preferences
• Remembering region or postcode selection
• Remembering form progress
• Improving user experience
• Supporting account or dashboard features

Some functional cookies may be necessary. Others may require consent depending on their purpose.

5.4 Marketing and Advertising Cookies

Marketing cookies may be used to:

• Measure advertising performance
• Understand campaign effectiveness
• Show relevant ads
• Retarget visitors who have shown interest in our services
• Track conversions from ads or campaigns

These cookies are only used where you have given consent.

You can reject marketing cookies without affecting your ability to use core website services.

5.5 Third-Party Cookies

Some cookies may be set by third-party providers.

These may include:

• Payment processors
• Booking tools
• Calendar tools
• Analytics providers
• Advertising platforms
• CRM platforms
• Live chat or support tools
• Video or embedded content providers
• Social media platforms

Third-party providers may use cookies according to their own privacy and cookie policies.

6. Examples of Cookie Uses on Gas Certify

Our website may use cookies for purposes such as:

• Keeping your booking selection active as you move through the booking flow
• Remembering selected service options such as property size or appliance count
• Supporting checkout and payment steps
• Saving cookie consent choices
• Helping members stay logged into HomeCare Club
• Measuring which pages are most useful
• Improving page speed and usability
• Tracking whether marketing campaigns lead to enquiries or bookings

7. Cookie Consent

When you first visit our website, you may see a cookie banner or cookie settings tool.

You may be able to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences
• Change your choices later

Non-essential cookies should only be used where you have given consent.

Strictly necessary cookies may still be used because the website needs them to function.

8. How to Change Cookie Settings

You can change your cookie settings through our cookie banner or cookie preference tool if available.

You can also control cookies through your browser settings.

Most browsers allow you to:

• Block cookies
• Delete cookies
• Clear browsing data
• Block third-party cookies
• Set cookie permissions for specific websites

Please note that blocking some cookies may affect website functionality, booking flow, account login, checkout, or user experience.

9. Managing Cookies in Your Browser

You can usually find cookie settings in your browser under:

• Settings
• Privacy and security
• Cookies and site data
• Tracking protection
• Clear browsing data

The exact steps depend on the browser and device you use.

Common browsers include:

• Google Chrome
• Safari
• Microsoft Edge
• Mozilla Firefox
• Samsung Internet
• Android browser
• iOS browser

10. Cookies and HomeCare Club

If you access HomeCare Club or a member area, cookies may be used to:

• Keep you logged in
• Secure your account
• Remember account preferences
• Display member content
• Support dashboard access
• Show booking history or reminders
• Support member benefits and resources

Without these cookies, some member features may not work correctly.

11. Cookies and Online Booking

Cookies and similar technologies may be used to support the booking journey.

This may include:

• Remembering the selected service
• Remembering property size
• Remembering appliance count
• Remembering add-ons
• Keeping the booking session active
• Supporting checkout
• Preventing duplicate submissions
• Improving booking performance

These cookies may be necessary to provide the booking service you request.

12. Cookies and Payments

When you make a payment, third-party payment providers may set cookies or similar technologies.

These may be used for:

• Payment security
• Fraud prevention
• Authentication
• Transaction processing
• Checkout performance

We do not normally control payment provider cookies directly. You should review the relevant payment provider’s privacy and cookie policy.

13. Cookies and Analytics

If enabled, analytics tools help us understand how people use our website.

Analytics information may help us answer questions such as:

• Which services are most viewed
• Where visitors drop out of the booking flow
• Which pages need improvement
• Which campaigns generate bookings
• Which devices and browsers customers use

This helps us improve the website and customer experience.

Analytics cookies are non-essential unless configured in a way that does not require consent under applicable rules.

14. Cookies and Marketing

If you consent to marketing cookies, we may use them to:

• Measure ads
• Track conversions
• Improve marketing campaigns
• Show more relevant ads
• Understand whether visitors return after seeing an advert

You can reject marketing cookies at any time.

Rejecting marketing cookies does not stop all adverts, but it may make adverts less relevant.

15. How Long Cookies Last

Cookies may be:

Session Cookies

These last only while your browser is open and are deleted when you close it.

Persistent Cookies

These remain on your device for a set period or until you delete them.

Cookie duration depends on the cookie type, purpose, and provider.

16. Updates to This Cookie Policy

We may update this Cookie Policy from time to time.

The latest version will be published on our website with the updated date shown at the top.

If we make significant changes to how we use cookies, we may update our cookie banner or ask for consent again where required.

17. Contact Us

If you have questions about this Cookie Policy, please contact:

Gas Certify Ltd
174 South Ealing Road, London, England, W5 4QL
Email: info@ascertify.com
Telephone: 020 8037 6391